TRANSPORTATION / 02

Make the amount owed on every load easier to substantiate.

Organize rate agreements, delivery records, deductions and remittances so valid receivables do not remain unresolved.

What builds the caseSources / 03
01Load rate confirmationSOURCE
02POD, BOL and accessorial authorizationSOURCE
03Invoice, remittance and communicationsSOURCE
→ One evidence-linked financial decision
DOCUMENTS · TERMS · OUTCOMES
The challenge

When the records disagree, the amount stays unresolved.

Load-level revenue can be held up by missing proof, disputed detention, altered deductions or inconsistent payment records.

COMMON EXCEPTIONS
01

Detention and layover charges awaiting documentation

02

Broker deductions that need review

03

Missing or rejected proof of delivery

04

Payment mismatches and unresolved receivables

How resolution works

Establish the facts. Then move the case.

Recouplogic brings the terms, relevant transactions and supporting evidence into a documented assessment. Exceptions can then be validated, prepared for review, and routed through the customer's authorized resolution process.

01

Validate

Check the agreement against the transaction and source records.

02

Prepare

Document the discrepancy, missing evidence and recommended action.

03

Reconcile

Record the decision and verify the corresponding financial outcome.

The commercial fit

Built around the people doing the work.

Who to speak with

Fleet owners, dispatch finance leads, billing specialists and accounts receivable managers.

When the workflow makes sense

Fleets with repeated payment exceptions and a reliable way to export supporting load records.

What a first review can deliver

An evidence-linked register of open receivables, eligible billing corrections and owner-approved follow-up actions.

A good starting question

“What happens when a broker pays less than the confirmed load amount?”

Frequently asked

Carrier receivables, explained.

Is this a debt collection service?

No. This workflow focuses on reconciliation, documentation and customer-authorized billing dispute resolution; regulated collection activity is outside the standard scope.

What documents are needed to begin?

Typically: load rate confirmation, pod, bol and accessorial authorization, and invoice, remittance and communications. Exact requirements are agreed after initial scoping.

Does Recouplogic guarantee financial recovery?

No. Eligibility, contractual terms and counterparty decisions determine what is valid or recoverable. We keep projected and verified outcomes distinct.

Can Recouplogic connect to our existing systems?

Integration requirements are evaluated case by case. A scoped initial workflow may use approved exports and source records before direct integrations are appropriate.

Start a conversation

Bring one unresolved case.

Tell us the exception type, the records available, and what you need the process to resolve.

Discuss your workflow