COMMERCIAL / 10

Turn incentive eligibility into a complete claim record.

Keep eligible program activity, proof of execution and submission requirements aligned across partner reimbursement workflows.

What builds the caseSources / 03
01Partner program terms and approvalSOURCE
02Eligible spend and proof-of-executionSOURCE
03Submission record and payment adviceSOURCE
→ One evidence-linked financial decision
DOCUMENTS · TERMS · OUTCOMES
The challenge

When the records disagree, the amount stays unresolved.

Claims can be delayed or rejected when program rules, spend records and proof-of-execution documentation do not line up.

COMMON EXCEPTIONS
01

Co-op and MDF reimbursement evidence

02

Missing program eligibility checks

03

Submission deadline exposure

04

Approved credits not reconciled

How resolution works

Establish the facts. Then move the case.

Recouplogic brings the terms, relevant transactions and supporting evidence into a documented assessment. Exceptions can then be validated, prepared for review, and routed through the customer's authorized resolution process.

01

Validate

Check the agreement against the transaction and source records.

02

Prepare

Document the discrepancy, missing evidence and recommended action.

03

Reconcile

Record the decision and verify the corresponding financial outcome.

The commercial fit

Built around the people doing the work.

Who to speak with

Partner operations, channel finance leads, marketing operations and program managers.

When the workflow makes sense

Partners actively participating in repeat incentive or reimbursement programs.

What a first review can deliver

A source-linked claim record and deadline-controlled submission package, subject to program authorization.

A good starting question

“Who checks claim packages against partner program rules before submission?”

Frequently asked

Program claims, explained.

Are incentives guaranteed to be reimbursed?

No. Eligibility and approvals depend on each partner program, evidence rules and the final program administrator decision.

What documents are needed to begin?

Typically: partner program terms and approval, eligible spend and proof-of-execution, and submission record and payment advice. Exact requirements are agreed after initial scoping.

Does Recouplogic guarantee financial recovery?

No. Eligibility, contractual terms and counterparty decisions determine what is valid or recoverable. We keep projected and verified outcomes distinct.

Can Recouplogic connect to our existing systems?

Integration requirements are evaluated case by case. A scoped initial workflow may use approved exports and source records before direct integrations are appropriate.

Start a conversation

Bring one unresolved case.

Tell us the exception type, the records available, and what you need the process to resolve.

Discuss your workflow