COMMERCE / 05

Turn retailer deductions into evidence-backed decisions.

Connect retailer deductions to promotion terms, invoices, shipments and proof of performance before deciding what should be accepted or disputed.

What builds the caseSources / 03
01Trade agreement and promotion termsSOURCE
02Customer deduction remittanceSOURCE
03Shipment, invoice and proof-of-performance recordsSOURCE
→ One evidence-linked financial decision
DOCUMENTS · TERMS · OUTCOMES
The challenge

When the records disagree, the amount stays unresolved.

Deductions can outpace reconciliation when promotion agreements, trade claims, and retailer backup sit in different teams and portals.

COMMON EXCEPTIONS
01

Trade promotion and pricing deductions

02

Shortages and compliance chargebacks

03

Invalid or incomplete deduction claims

04

Deductions aging beyond dispute windows

How resolution works

Establish the facts. Then move the case.

Recouplogic brings the terms, relevant transactions and supporting evidence into a documented assessment. Exceptions can then be validated, prepared for review, and routed through the customer's authorized resolution process.

01

Validate

Check the agreement against the transaction and source records.

02

Prepare

Document the discrepancy, missing evidence and recommended action.

03

Reconcile

Record the decision and verify the corresponding financial outcome.

The commercial fit

Built around the people doing the work.

Who to speak with

Deduction managers, AR directors, trade finance teams and controllers at brands and suppliers.

When the workflow makes sense

Brands processing repeat retailer deductions, with meaningful dispute volumes and historical claims data.

What a first review can deliver

A structured register of validated, disputable and accepted deductions, with linked support and outcome tracking.

A good starting question

“How much of your retailer deduction queue is reviewed against the actual promotion agreement?”

Frequently asked

Retail deductions, explained.

Can you guarantee deduction recoveries?

No. A review can identify supportable disputes, but retailer decisions and final settlement are outside our control.

What documents are needed to begin?

Typically: trade agreement and promotion terms, customer deduction remittance, and shipment, invoice and proof-of-performance records. Exact requirements are agreed after initial scoping.

Does Recouplogic guarantee financial recovery?

No. Eligibility, contractual terms and counterparty decisions determine what is valid or recoverable. We keep projected and verified outcomes distinct.

Can Recouplogic connect to our existing systems?

Integration requirements are evaluated case by case. A scoped initial workflow may use approved exports and source records before direct integrations are appropriate.

Start a conversation

Bring one unresolved case.

Tell us the exception type, the records available, and what you need the process to resolve.

Discuss your workflow